Frequently Asked Questions Question: What company do you use to ship your products? Answer: We use the United States Postal Service to ship packages. Question:: How long will it take to receive my package? Answer:: Your package can take anywhere from 5-20 days to arrive. Question: Will I be receiving seeds or live plants? Answer: Please read each page carefully to find out which you are buying. Question: Will my items be sent in an envelope or a box? Answer: This really depends on the size of your order and the size of the product. Question: Can you gift wrap it for me? Answer: Sorry we do not gift wrap at this time. Question: Do you allow personal checks? Answer: Sorry we do not accept personal checks. Question: What type of payments do you accept? Answer: Paypal and credit card only, and you don't even need to have a paypal account to pay through paypal. Question: Will my payment be secure? Answer: Yes, Paypal is a very secure website and well trusted. Question: What if my package never arrives? Answer: Sorry we are not responsible for packages after USPS has them. Question: Do you provide insurance? Answer: Yes, for 1.65 more, your package can be insured for up to $50.00. Question: Do you provide a tracking number for my package? Answer: Yes, every package will have a tracking number. ______________________________________________________ mothernaturesgardenstore C.C. TX 78415 SPROUTSOFLIFE@AOL.COM